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Your shortcut to success with​ InvolveXR

Get 1:1 support, explore best practices, and unlock the full value of your simulations.

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Lumeto

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Office Hours

Book 1:1 time with Meghan

Quick help with onboarding, customization, curriculum integration, or troubleshooting.

Bring your questions. We’ll help you move things forward. Prefer email? Contact support

The Resource Hub

Everything you need to get started go deeper get unstuck , all in one place.

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Onboarding Guides

Step-by-step walkthroughs for trainers, learners, and administrators.

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Interactive tool

Patient Prompt Generator

Build individual AI patient prompts step by step using this guided, interactive tool.

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Best practices

Prompt Writing Guide

Best practices and examples for writing effective AI patient prompts across your LEs.

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IT & Security

Technical Compliance Info

Security, privacy, and technical details to support IT review and onboarding.

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IT & Network

Network Troubleshooting Guide

Test your network and resolve common connectivity issues before and after deployment.

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IT & Hardware

PC Requirements

Minimum and recommended hardware specs for running InvolveXR on UE5.

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Setup guide

Horizon Managed Services Setup

Configure InvolveXR with VMware Horizon Managed Services.

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Setup guide

Implementation Plan

A step-by-step roadmap for planning your InvolveXR rollout, from kickoff to go-live.

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Support

Support SLA

Response times, support tiers, and Lumeto's maintenance commitments.

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Build a case

Case Creation Template

Structure learning objectives, flow, assessment, and debrief for a new LE.

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Program intake

Needs Assessment

Tell us about your program, learners, and curriculum goals so we can tailor your implementation to what matters most.

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Power reference

Super User Sheet

Patient profiles, environments, character tags, and the full animation prompt library in one sheet.

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Quick reference

Characters & Environments

What's available across Instructor-Led, Self-Directed, and Onscreen modes.

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Go deeper

Learning Experience Catalogue

Browse available LEs and discover what's possible with InvolveXR.

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Support that meets you where you are

Whether you’re just getting started or refining advanced scenarios, our customer success team is here to help you move forward, on your timeline, in the way that works best for you.

Office Hours

Book 1:1 time with Meghan

Quick help with onboarding, customization, curriculum integration, or troubleshooting.

Bring your questions. We’ll help you move things forward. Prefer email? Contact support

Want to talk it through?

If you’d like a second opinion, help thinking through a scenario, or guidance on what to do next, you can book 1:1 time with Meghan during her office hours.